FAQ's

How can I shop on Dr. G Wellness?
Doing shopping at Wellness Mall is quite simple. All that you need to do is to log on to www.drgwellness.in and just glance to our full range of health and wellness products

Where is Dr. G Wellness Mall located?
It is located at Unit No.-152, First Floor, Aggarwal Metro Heights, Plot No. E-5, Netaji Subhash Place, New Delhi-110034. But, it is location-independent. You can purchase health and wellness products from the portal from anywhere and by using any internet access device, like desktop, laptop, smartphone and tablet.

Can I know the price of product before buying it?
Dr. G Wellness has nothing to hide when it comes to price of its products. The prices of all our products are clearly displayed. Besides, here you will automatically get the total value of the products that you add to your shopping cart, well before you purchase them.

Which products does Dr. G Wellness sell?
We sell mainly the food supplements that are used to reverse the lifestyle-related diseases, like diabetes and arthritis. For diabetes, we have DiabetPlus, Diabetall and Sweetjoy. For arthritis, we have Arthritplus, Genarthro and Soojeez Spray. Apart, we also sell cosmeceutical products. All our products are totally organic and hence sans any side effects.

How will I know whether you have received my order or not?
You will get an email notification to your registered email ID confirming the order, the moment your payment is accepted by our system. In this notification, you will also get the details, such as transaction number as well as the list of items ordered by you.

Is the online shopping at Dr. G Wellness safe?
We at Dr. G Wellness are committed to safeguard the information provided by our esteemed customers. We exhaust all our resources to ensure that your purchase transaction is executed safely and securely.

What if an item gets out of stock?
We make all our sincere efforts to keep the stock of all products that we provide. But, there comes some situations of the circumstances when the demands of customers exceed supply. However, whenever this situation occurs, the products that become out of stock, do not get displayed on the site.

May I change my Shipping address for a particular order?
Yes, of course. You can change your shipping address while placing an order. But, once the order gets placed, after that you will not be allowed to change the shipping address.

How long time will it take to receive my product?
Holidays and Sundays excluded, the delivery time would be minimum four to five business days after dispatch, for all the areas serviced by the reputed couriers.